ORM, I spilled coffee on my shirt!
I was driving to a client meeting with my favorite blend of coffee in hand. It was an early morning, but I had been looking forward to this meeting all week as I knew it could be integral for our company's success. My mind was focused on all the details I needed to cover as I took another sip.
Don't Be a Workaholic: It's Not a Good Thing
We live in a society that glorifies the workaholic. We see it all the time in the media—the successful businessperson who never seems to take a break, the celebrity who is always hustling, the politician who is always on the campaign trail. And while there's no denying that hard work is important, there's such a thing as working too hard. In fact, being a workaholic can actually be detrimental to your health and your business. Here's why you should avoid being a workaholic.
What does documenting your Processes and Procedures get you? Pt. 2
Your employees want to do a good job. They want to know what to do in certain situations without having to involve management. They work better when they know what boundaries they have to work in.
What does documenting your Processes and Procedures get you? Pt. 1
How much time do you spend: Answering the same questions your employees ask over and over? Double-checking work Trying to remember how something was done last time? Training a new employee by shadowing someone else? Spend time to make time!
What’s the difference between Processes, Procedures, and Instructions?
Processes are an overview of the big picture. This might describe the customer's journey from sales to delivery and any support activities, such as billing.